King Balthasar | Kostner Nativity Set Demetz Art Studio

Prompt shipping and expert packing

Because of our long-standing relationship with UPS FedEx DHL and other major global carriers, we are able provide various shipping options. Our warehouse staff is highly skilled and will package your items in accordance with our exact and accurate specifications. Prior to shipping, your goods are carefully examined and securely secured. Every day, we send thousands of packages to clients from all over the world. Our commitment to become the largest online retailer worldwide is demonstrated by this. The distribution centers and warehouses distribution are located in Europe, as well as the USA.

Note: Orders that include more than one item are assigned a processing period depending on the item.

Prior to shipment, all purchased items will be thoroughly examined. Most orders are shipped within 48 hours. The expected delivery time will be between 3-7 days.

Returns

The inventory is always changing and we are unable to completely manage it due to the fact that many parties are involved, which includes our warehouse and factory. The actual inventory can fluctuate at any time. It's possible that you may not receive your order after the order has been made.

Our policy is valid for a period of 30 days. However, if 30 days have passed from the date you purchased the item, we will not be able to offer you a return or exchange.

The item you purchase must be in its original packaging and be unused. It must also be returned in the original packaging.